- 5-Star accommodations
- Casual and à la carte dining
- Beverages (alcoholic and otherwise)
- Delicious snacks
- 24/7 in-room service
- Limitless World-Class Golf
- Land sports
- Fitness center (Closed until further notice)
- Born to Run Jogging Track
- Pool and beachside service
- Daily activities
- Nightly entertainment
- Live entertainment
- Free Wi-Fi in room and resort wide
- Parking Free
- Unlimited phone calls to the Continental US and Canada
- Private function concessions
- Gratuities included
Bars & Lounges
Heaven Adults Only Bars:
- Martini Bar – Enjoy classic martinis and a selection of top-shelf spirits.
- Club Heaven- Just steps from the main lobby, Heaven Bar & Disco features live DJ entertainment, the finest selection of international spirits, and the very best vibe in the Caribbean. (Thurs-Sun)
- Rhythm Bar – Part of the Rock Spa® experience, Rhythm features a relaxing environment, premium cocktails, and international favorites just steps from the cross current pool.
- Sun Bar – The Sun Bar is located off the main lobby and offers exotic cocktails, old favorites, and a premium selection.
- Float – Enjoy a legendary cocktail menu by the pool.
- Dive, An Adults Only Experience – Located at the heart of the Heaven pool, Dive features a swim-up bar, so you won’t have to leave the water to top off your drink.
- In Room Drinks – All rooms come with a fully stocked Mini Bar with domestic beer, bottled water, and juice.
- The Market – Buffet breakfast by morning and themed dinner buffet by night.
- Pizetto – Al fresco dining with a wood burning stove, brick oven pizza, salads, soups and pasta a la carte.
- Frida – Serving Mexican cuisine and regional specialties a la carte.
- Ipanema – Flavors of Brazil with authentic Rodizio service.
- Zen – Traditional Asian cuisine from sushi to stir fry served a la carte.
- Float – Serving pool side snaks with cocktails to match.
- Cafetto – Continental breakfast in the morning, or snacks, coffee and tea throughout the day.
- In Room Dining – Available anytime 24/7.
Pools & Beaches
Heaven Adults Only:
● Central Pool
● Semi Olympic Pool
● Cross Current Rhythm Pool
● Private Beach and Natural Sea Cove
Riviera Maya Pools & Beach – All Guests:
● Private Beach
● Zero Entry Kids Pool
● Family Pool
Rockway Bay Water Park Riviera Maya
● 9 Slides of Different Sizes for Kids & Teens (Min. Hgt. 3 feet 5 inches)
● 6 High-speed Slides for Teens & Adults
● Access to the water park is included during your stay
● Hard Rock Roxity Kid Club™ (Closed until further notice)
● Kidz Bop Experience (Closed until further notice)
Spa & Fitness
● The Rock Spa® – The largest spa in the Caribbean with 75 treatment rooms, steam rooms, hydrotherapy current pools, lavish surroundings, and even a personal spa butler to bring you nothing short of paradise perfected.
● Rhythm and Motion – The world’s first fully immersive music-centric spa menu utilizing amplified vibrations, pressures and patterns, as the foundation of its treatments.
● Yoga Temple – Enjoy daily instruction, and the ultimate in Riviera Maya relaxation at the on-site Yoga Temple, exclusive to our adult guests.
● Posh Beauty Salon® – A full menu of stunning styles is available for adult guests at the Posh® Beauty Salon.
● Body Rock® Fitness Center – State-of-the-art work-out facility for adult guests.
Heaven Adults Only & Hacienda Adults & Kids
- Deluxe Gold – King or Double Beds (482 sq. ft.)
- Deluxe Gold Pure Wellness – Hypo-allergenic rooms
- Deluxe Partial Ocean View Double – Two Double Beds (482 sq. ft.)
- Deluxe Sky Terrace (One Bedroom) – King Bed (964 sq. ft)
- Diamond King – King Bed, Ideal Location (482 sq. ft)
- Rock Royalty Partial Ocean View with Personal Assistant – King or Two Double Beds (482 sq. ft.)
- Deluxe Family (Two Bedroom) – Garden or Resort View with up to 6 guests. (964 sq. ft.)
- Deluxe Grand Sky Terrace (Two Bedroom) – Best View. Two Connecting Rooms with King and Two Double Beds (1928 sq. ft.)
- Rock Suite Ocean Front (Two Bedroom) with Personal Assistant – Two Rooms with King and Two Double Beds with Living and Dining Room Areas (2583 sq. ft.)
- Rock Suite Ocean Front Roof Top Lounge (Two Bedroom) with Personal Assistant – Accommodates up to 6 guests. (5166 sq. ft.)
- Rock Star Suite Ocean Front (Two Bedroom) with Personal Assistant – Two Rooms with King and Two Double Beds (4991 sq. ft.)